Who we are

 Welcome to Verse Vibez! By accessing or using our website, you agree to the following terms and conditions:

General Use:

 You must be at least 18 years old to use this website or have parental/guardian consent. All content on this website, including text, images, and design, is the property of Verse Vibez and may not be reproduced without permission.

Event Tickets:

• All ticket sales are final. Please review event details carefully before purchasing.
• Tickets are non-transferable unless explicitly stated otherwise.

Intellectual Property:

• All content, branding, and materials related to Verse Vibez are protected under copyright law.
• Unauthorized use of any materials is strictly prohibited.

User Conduct:

• Users agree not to engage in any activity that could harm the website, its users, or Verse Vibez’s reputation.

Intellectual Property:

• Verse Vibez is not responsible for any damages or losses resulting from the use of this website or attendance at our events.

By using this website, you agree to these terms. If you disagree, please refrain from using the site.

Privacy Policy

Your privacy is important to Verse Vibez. This Privacy Policy outlines how we collect, use, and protect your information:

1. Information We Collect:
   • Personal information, such as your name, email address, and phone number, provided when you sign up for newsletters, purchase tickets, or contact us.
   • Non-personal data, such as IP addresses, browser types, and website usage statistics, collected through cookies and similar technologies.
2. How We Use Your Information:
   • To process and manage event registrations, purchases, and inquiries.
   • To improve website functionality and enhance your user experience.
   • To send promotional materials, event updates, and important notices (with your consent).
3. Sharing Your Information:
   • Verse Vibez does not sell or rent your personal information to third parties.
   • We may share information with trusted partners for payment processing, website hosting, and event management, ensuring they uphold similar privacy standards.
4. Data Security:
   • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
   • While we strive to protect your data, no online platform can guarantee absolute security.
5. Your Choices:
   • You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our communications.
   • You may request to access, update, or delete your personal information by contacting us at info@versevibez.com.
6. Cookies:
   • Our website uses cookies to track site usage and enhance user experience. You can disable cookies in your browser settings, though some features may be affected.
7. Children’s Privacy:
   • Verse Vibez does not knowingly collect personal information from children under 13. If we discover such information, we will delete it promptly.
8. Changes to This Policy:
   • We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Last Updated” date.

For any questions about our Privacy Policy, please contact us at info@versevibez.com.

Shipping Policy

At Verse Vibez, we aim to provide a seamless experience for our customers. Below are our shipping guidelines:

1. Processing Time:
   • Orders are processed within 2-3 business days after payment is confirmed.
   • Custom or pre-order items may take longer to process. Specific timelines will be provided during checkout.
2. Shipping Methods:
   • We offer standard and expedited shipping options. Delivery times may vary depending on the shipping method selected and your location.
   • Tracking information will be provided via email once your order is shipped.
3. Shipping Costs:
   • Shipping costs are calculated at checkout based on the weight and destination of your order.
4. International Shipping:
   • We currently ship within [list countries or regions]. Additional customs fees or taxes may apply and are the responsibility of the customer.
5. Lost or Delayed Shipments:
   • Verse Vibez is not responsible for delays caused by carriers or customs. If your order is significantly delayed, please contact us for assistance.

For any questions about shipping, reach out to us at info@versevibez.com

Refund Policy

At Verse Vibez, customer satisfaction is our priority. Please review our refund policy below:

1. Event Tickets:
   • All ticket sales are final. Refunds or exchanges are not available unless the event is canceled or rescheduled.
2. Merchandise:
   • Refunds are available for damaged or defective items. To request a refund, please contact us within 7 days of receiving your order.
   • Items must be returned in their original condition, with tags and packaging intact.
3. Non-Refundable Items:
   • Custom or personalized products are non-refundable unless they arrive damaged or defective.
4. Return Process:
   • Contact us at [insert email address] to initiate a return or refund.
   • Include your order number and a description of the issue. We will provide instructions on how to return the item.
   • Customers are responsible for return shipping costs unless the item was damaged or defective.
5. Refund Timeline:
   • Refunds will be processed within 5-7 business days after the returned item is received and inspected.

For any concerns or questions about our policies, please contact us at info@versevibez.com